SupplyOn Supply Chain Collaboration allows you to manage purchase orders from your customers and create subsequent documents such as ASNs (Advance Shipping Notices) and invoices, if requested by the customer.
Company registration
If your company is not yet registered on SupplyOn , you will receive an e-mail invitation to register as a supplier on SupplyOn when the first order is sent by the customer.
Only after you have completed company registration and created a SupplyOn user for yourself will you receive an e-mail that provides access to the order.
Access to the order
When the customer sends a new purchase order, you will be notified via e-mail.
Click "View order " in the e-mail to view the order in PDF format.
If you do not have a SupplyOn user yet, you need to create one first. Make sure to note your password, as you will need it later to access this or other orders.
The e-mail also contains links that allow you to perform most of the actions described below directly.
Make sure to keep the e-mail, as the link it contains is the only way to access the order.
Order changes
If the customer changes the order, you will be notified again via e-mail.
Click the three-dot icon on the left side of the Orders Overview and then click "View history" to track the changes.
Confirming orders
If the customer has requested a confirmation for the order, select the row with the order in the Orders Overview and click "Edit confirmation".
If you agree with the delivery date, quantity, and price requested by the customer, click "Send confirmation".
Otherwise, change the values in the fields "Confirmed date", "Confirmed qty.", or "Confirmed price" before sending.
Click the arrow-down button to enter additional information, such as a comment (if enabled by the customer ).
You can use the field " Supplier reference" to enter your internal reference number, such as a sales order number.
Creating ASNs
If the customer has requested an ASN ( Advance Shipping Notice ) for the order via SupplyOn , click the "Create ASN " button in the Orders Overview to notify the customer about the delivery.
Additional information on how to create an ASN can be found here.
Creating Invoices
If the customer has requested an invoice for the order via SupplyOn , click the "Create Invoice" button in the Orders Overview.
Additional information on how to create an Invoice can be found here.
Forwarding access
The e-mail with the link to the order is sent to all e-mail addresses provided by the customer.
If you want to allow additional colleagues to access the order and create order confirmations, ASNs , and invoices for the order (if applicable), click the three-dot icon on the left side of the Orders Overview list and then "Forward to colleague".
Note that it is not sufficient to forward the e-mail you have received, because the link to the order is associated with your user account and password