How can the invoice recipient's email address for the SupplyOn invoice be changed?
If you're a Company Administrator (user role CompanyAdmin ), you can change the invoice recipient's email address via:
My SupplyOn → Administration → Contract & Invoice → Company Data / PID Maintenance → Contacts
Not sure who has this role in your company?
Get in touch via our contact form .
How can a purchase order number be added to the SupplyOn invoice?
Please let us know your order number using the contact form. Also include your customer number and the invoice number.
How can a different invoice recipient be specified for the SupplyOn invoice?
Please send us an official document on your company letterhead via the contact form on the SupplyOn website, and include your customer number. Companies based in the EU should also provide their VAT ID.
How can the invoice recipient for the SupplyOn invoice be changed?
Please note: Changing the invoice address will also update the company data registered on the SupplyOn platform.
If you're logged in as a SupplyOn Administrator ( CompanyAdmin ), you can update your details under “Administration” → Company Data.
Once updated, you can download the revised SupplyOn invoice under:
“Administration” → “Contract & Invoice” → “Invoices / Open Postitions”
Not sure who has this role in your company?
Get in touch via our contact form .
How can the orderer name on the SupplyOn invoice be changed?
Please send us the orderer name via the contact form – including your invoice number and customer number.
We will then update the name on your SupplyOn invoice.
Can the invoice date on the SupplyOn invoice be changed?
For tax reasons, it is not possible to change the invoice date on the SupplyOn invoice.
Is monthly billing available for the SupplyOn usage fee?
Monthly billing of the SupplyOn fee is not available.
Invoices for all SupplyOn services are issued annually in advance.
The first invoice is sent in the month following your company’s registration.
If additional services are booked during the contract year, a pro-rata invoice is issued for the remaining period up to the end of the current contract year.
Is there an offer or quote for the SupplyOn usage fee?
The SupplyOn fees are fixed prices and non-negotiable.
Simply contact us if you would like to receive our price list.