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Payment options & billing

What payment options are available for the SupplyOn invoice?

The SupplyOn fee can be paid by bank transfer or credit card.
Payment by cheque is not possible.

To pay by credit card, please use this link:
www.SupplyOn.com/payment

Bank details – outside the USA:
Deutsche Bank AG, Stuttgart
Bank code (BLZ): 600 700 70
Account number: 162 01 03 00
SWIFT: DEUTDESS
IBAN: DE37600700700162010300
Bank address: Theodor-Heuss-Straße 3, 70174 Stuttgart, Germany

Bank details – USA:
Deutsche Bank Trust Companies Americas
Account name: SupplyOn AG 
Bank account number: 04-881-634
Bank address: 1 Columbus Circle, New York, NY 10019
ABA#: 021-00-1033 (Domestic)
SWIFT: BKTRUS33XXX (International)
CHIPS: 0103

How can a copy of the SupplyOn invoice be downloaded?

If you're a Company Administrator (user role CompanyAdmin ), you can download invoices via the menu:
Administration → Contract & Invoice → Invoices / Open Items

Not sure who in your company has this role?
Get in touch via the contact form:
https://contact.supplyon.com/

Why are we receiving an invoice from SupplyOn ?

Someone from your company with the SupplyOn CompanyAdmin role has ordered a paid connection

If you would like to know who placed the order, please contact us via  contact form .

Where can a proof of payment be sent?

A proof of payment is generally not required, as your payment is processed automatically.

However, if SupplyOn connections have already been deactivated or deactivation is imminent, please send us your proof of payment via the  contact form .

Can the SupplyOn invoice also be sent by post?

Postal delivery is not available.   
SupplyOn invoices are sent only by email in digital format.

Can the invoice date on the SupplyOn invoice be changed?

For tax reasons, it is not possible to change the invoice date on the SupplyOn invoice.

What are the payment terms for the SupplyOn usage fee?

The invoice is due upon receipt at the date specified on the invoice.   
Payment terms: 30 days net

 

 

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