Using Transport Management (TOMS)
In order to use the Transport Management functionality for forwarder pickup advice and advanced shipping notification, please follow these steps:
Would you like to know how to process a customer-created action plan?
Video quick reference guides
The fastest introduction: The quick video guides show you how to get started in just a few minutes. Click on a video and sit back.
Close action plan
- Log on to SupplyOn Action Management via the website (www.supplyon.com).
- Click on the title of the action plan that you would like to close.
- Verify all actions.
- If the actions were successfully implemented, set the status to “Closed”.
- Your action plan is closed.
Work on actions
- Log on to SupplyOn Action Management via the website (www.supplyon.com).
- Click on the title of the action plan that you would like to work on.
- Set the action progress to 20, 40, 60, 80 or 100% or set a completion date.
- Upload documents to the action via the “Upload” link.
- Add a comment about the action via the “Add” link.
- Save the action plan.
Create new action plan
- In the basic information, enter a name, description and due date for the action plan.
- If you create an action plan without a topic, select a supplier/customer and add the persons responsible.
- To create actions, now click on the “Add Action” button.
- Enter all the necessary data (designation, description, responsible, due date).
- Save the action plan.
Assign action plan
- Log on to SupplyOn Action Management via the website (www.supplyon.com).
- Click on the name of the topic in the list.
- Check the information about the topic. You can make changes if necessary.
- To work on the topic in an action plan, assign it using the “To New Action Plan” or “To Existing Action Plan” button.
- If you do not agree with the topic, click on the “Decline Topic” button.
Create topic
- Log on to SupplyOn Action Management via the website (www.supplyon.com).
- Click on the green “Create Topic” button in the “Topics” tab.
- Enter a name and a description of the topic in the header data.
- Click on the “Upload” link to attach documents to the topic.
- Now select a supplier/customer and add a person responsible for the topic on the customer side.
E-mail notifications
SupplyOn Action Management issues the following e-mail notifications.
Process overview
Supplier development
- The buying company creates a topic in SupplyOn Action Management for a negative supplier assessment. The company can also create the topic from Performance Monitor.
- The person responsible at the supplier company creates an action plan for this topic.
- The customer account manager receives an e-mail and assigns a person responsible to the action plan.
What is Action Management?
SupplyOn Action Management allows customers and suppliers to work on an action plan together. Both sides can create topics in a topic archive. The topics can then be assigned to an action plan and worked on via actions.
A topic can be subdivided into specific categories such as Area (e.g. Supplier Assessment, Key Figures, Audit, Workshops), Organizational Unit, Site or Merchandise Group.