SupplyOn Problem Solver 提供接口，以结构化和透明的方式接收和处理客户投诉。
Process Description
E-Mail notifications
Problem Solver Permissions – Customer Responsible vs. Team Member
Types of Response
Status of complaints
Task list
Complaints list
Search and Filtering Functions
Complaint details
Column "position" in D1 team
Severity of a Complaint
Reject complaint
Referencing an 8D report
Status of actions and root causes
Edit actions and root causes
Submit options (for suppliers)
AutomaticTimeout
Removing non-registered users from Team List
8D report evaluation (for suppliers)
Upload or download 8D report in XML format
Interface for ProblemSolver