This articles provides 3 scenarios from which an action plan can result. Afterwards the action plan will be processed via SupplyOn Action Management.
Supplier development
- The buying company creates a topic in SupplyOn Action Management for a negative supplier assessment.
- The person responsible at the supplier company creates an action plan for this topic.
- The customer responsible receives an e-mail and assigns a person responsible to the action plan.
- The person responsible for the action plan at the supplier company proposes actions and assigns these to their colleagues or the customer.
- Once all actions have been worked through, the person responsible for the action plan at the customer company checks whether the topic has been dealt with. If it has, this person assesses the effectiveness of the action plan and then closes it.
Action plan from an audit
- The audit is carried out and the results are entered into a file.
- The auditor creates an action plan using SupplyOn Action Management and uploads the result in the form of a file.
- The supplier opens the file and comes up with the corresponding actions for each deviation.
- The supplier can upload images, documents etc. as evidence for each action.
- Once all actions are complete, the auditor closes the action plan.
Workshop
- The customer and supplier are together in a meeting and work on a list of tasks.
- A topic is added to the topic archive for each open point.
- Once the discussion is over, all the topics are collected and assigned to an action plan.
- Both parties come up with actions relating to the relevant topics.
- Once all actions are complete and the topics have been dealt with, the action plan can be closed.